We are looking for a Customer Relationship Management (CRM) Executive to join our Multidesigner Clothing Store.
Key Responsibilities:
- Manage customer relationships and follow-ups.
- Handle customer queries and provide excellent service.
- Maintain customer data and CRM records.
- Follow up with existing and potential customers.
- Coordinate with the sales team for customer requirements.
- Support customer retention and repeat sales.
Requirements:
- Any Graduate
- Positive communication and interpersonal skills.
- Customer-focused approach.
- Basic knowledge of MS Office/CRM software.
- Experience in fashion, luxury retail, or customer relationship management will be an advantage.