Key Responsibilities
- Manage and maintain
Zoho CRM
, including data, modules, fields, pipelines, and user access.
- Build and optimize
workflows, blueprints, and automation
using
Deluge
.
- Develop basic
custom functions and scripts
to automate CRM processes.
- Support
API integrations, webhooks, and third-party tool integrations
.
- Work with
Zoho Campaigns / Zoho Marketing Automation
for basic campaign execution and customer segmentation.
- Create and maintain
reports and dashboards
to track sales, customer, and campaign performance.
- Ensure
CRM data hygiene
, including data validation, deduplication, and regular updates.
- Troubleshoot CRM issues and provide timely solutions to internal teams.
- Coordinate with
Sales, Marketing, and Tech teams
to understand requirements and improve CRM processes.
- Support ongoing
CRM customization, automation, and process improvement




initiatives.

Requirements
- 1–2 years of hands-on experience
with Zoho CRM / Zoho ecosystem.
- Strong hands-on knowledge of
Deluge
— mandatory.
- Basic working knowledge of
SQL
.
- Basic knowledge of
JavaScript or Python
.
- Understanding of
APIs, webhooks, and integrations
.
- Exposure to
Zoho Flow, Zapier, or similar automation tools
is preferred.
- Good understanding of
CRM workflows and automation
.
- Comfortable with
Excel and basic reporting/analytics
.
- Strong logical thinking and problem-solving skills.
- Positive communication and coordination skills.
- Bachelor's degree in
IT, Computer Science, Marketing, Business, or a related field
.

📌 Junior Zoho Developer (Ahmedabad)
🏢 Dermatouch
📍 Ahmedabad