Ready to make a real impact in client onboarding and regulatory compliance? Join a team where your client partnership skills and attention to detail help protect the firm and deliver a seamless onboarding experience. You’ll work closely with front office and control partners, build expertise across client types, and drive process improvements. Grow your career in a fast-paced environment that values ownership, collaboration, and strong controls.

As an Analyst within the Wholesale KYC Operations Middle Office team, you will manage business requests for client onboarding, remediation, and renewals. You will own end-to-end coordination with front office and clients to source due diligence documentation and drive timely completion through the KYC production process. You will partner with legal, compliance, credit, and operations to remove roadblocks, manage risk and escalations, and improve processes that strengthen the client experience and control environment.

Job responsibilities:

- Manage client onboarding, remediation, and renewal requests in partnership with front office teams
- Guide clients through due diligence requirements and advise on acceptable documentation options
- Analyze client ownership structures using public sources and client-provided documents, seeking confirmations and approvals when required
- Coordinate directly with clients and internal stakeholders to obtain complete, accurate supporting evidence
- Track requests through completion and follow up with production teams to meet agreed timelines
- Prioritize workload through active planning, status reviews, and clear communication with business partners
- Partner with legal, compliance, credit,



and operations to ensure continuity of information and resolve blockers
- Support screening reviews, client exits, and other KYC-related activities as needed
- Escalate risks, issues, and aged items promptly with clear context and proposed actions
- Stay current on procedure and regulatory changes and communicate updates across the region
- Identify and deliver process improvements, supporting key process and technology initiatives

Required qualifications, capabilities, and skills:

- Bachelor’s degree in Finance, Economics, Business, or equivalent
- At least 3 years of experience in KYC, client onboarding, remediation, or related areas such as audit, controls, risk, anti-money laundering, or client research
- Demonstrated experience managing client and front office stakeholders in a client-facing delivery role
- Working knowledge of KYC, compliance, and anti-money laundering standards and practices
- Experience supporting multiple client types (e.g., corporates, special purpose vehicles, trusts, financial institutions)
- Strong time management, organization, and relationship-building skills
- Excellent written and verbal communication skills
- Robust client service mindset with a disciplined controls approach
- Proven experience adhering to compliance standards, controls, and documentation requirements




- Ability to learn new concepts and procedures quickly and operate effectively in a deadline-driven environment

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

📌 Wholesales KYC Operations - Middle Office Analyst (Mumbai)
🏢 JPMorgan Chase u0026
📍 Mumbai