Are you passionate about managing and nurturing relationships with key clients/customers of a business If your response is a resounding yes, then we are hunting for you.

As a Key Account Manager at SmartQ, your primary goal will be to ensure client satisfaction, retention, and growth of the business. Fostering, sustainable, and profitable relationships with key clients to maximize business opportunities lies at the heart of this role. In addition, a combination of interpersonal skills, strategic thinking, and a deep understanding of the clients and products will keep you functioning a cut above the rest.

If you are a dynamic, results-oriented manager with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make an impact in the world of food and technology Join us now

Client and Account Management
- Act as the primary point of contact for key clients, ensuring high service standards and strong relationships.




- Lead regular client meetings, food committee discussions, and business reviews to assess performance and identify improvement areas.
- Drive client retention, Net Promoter Score (NPS) improvement, and long-term account growth.
- Develop and present quotes, proposals, and commercial recommendations aligned with client requirements.

Operations Management
- Oversee day-to-day food service operations across client sites, including buffet services, Special events, pop-up counters, and ad-hoc requirements.
- Ensure operations are executed as per SmartQ standards, SLAs, contract terms, and statutory regulations.
- Monitor food quality, service delivery, hygiene, and safety standards across all units.
- Ensure effective utilization of resources, people, utilities, and technology.
- Manage manpower planning and scheduling within approved budgets, aligned with sales and demand.

Vendor Partner Management
- Manage end-

📌 Key Accounts Manager (Bengaluru)
🏢 Bottle Lab Technologies
📍 Bengaluru