The Guest Relations Executive will manage all reservation processes, ensuring efficient bookings and contributing to revenue growth. This role requires an organized individual with strong communication skills and attention to detail, dedicated to seamless guest service.

Key Responsibilities:
- Manage and process all reservation requests across various channels (online, phone, email, OTAs, direct bookings).
- Maintain knowledge of property availability, rates, and promotions.
- Handle guest inquiries, modifications, and cancellations promptly.
- Ensure accurate data entry in the Property Management System (PMS).
- Collaborate with sales, marketing, and operations for seamless guest experiences.
- Generate reports on occupancy and revenue trends.
- Resolve guest feedback and issues for high satisfaction.

Qualifications:




- Proven experience in reservations management within hospitality.
- Robust understanding of OTA platforms and revenue management.
- Excellent communication skills, both written and verbal.
- Proficiency in PMS and reservation software.
- Highly organized with exceptional attention to detail.
- Ability to work independently and as part of a team.
- Customer-focused with a commitment to outstanding service.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: Hybrid remote in Bengaluru, Karnataka (Bengaluru, Bengaluru Rural District)

📌 Guest Relation Executive (Bangalore Rural)
🏢 The Almanac
📍 Bangalore Rural