Firewall Management

· Create firewall policies.

· Modify existing firewall rules.

· Maintain firewall security policies.

· Troubleshoot firewall-related issues.

Patch Management

· Deploy OS and application patches.

· Create automation tasks.

· Modify deployment scripts.

· Deploy PowerShell and Batch scripts.

· Monitor patch deployment status.

Ticketing System

· Create and assign support tickets.

· Update ticket status daily.

· Maintain ticket records.

· Configure the ticketing system.

· Create ticket automation workflows.

Power BI

· Update datasets manually when refresh fails.

· Manage dashboard access permissions.

· Configure and maintain Power BI Gateway.

· Deploy current dashboards.

· Modify existing dashboards.

· Validate dashboard data accuracy.

Infor MDM

· Create vendor master records.

· Create customer master records.

· Manage business partner codes.

· Modify existing master data.

Trend Micro Endpoint Security

· Deploy endpoint security agents.

· Create and manage security policies.

· Maintain endpoint protection.





· Configure Email Cloud Security.

· Troubleshoot security agent issues.

Server Administration (Physical & Virtual)

· Maintain physical servers.

· Manage virtual machines.

· Perform VM migration.

· Monitor server health.

· Troubleshoot server issues.

Website & IIS Administration

· Create internal websites.

· Configure IIS web server.

· Configure local domains.

· Maintain hosted websites.

Network Switches

· Install managed switches.

· Configure VLANs and switch settings.

· Perform switch maintenance.

· Troubleshoot network connectivity.

Access Points & Routers

· Install access points and routers.

· Configure wireless networks.

· Apply network policies.

· Troubleshoot connectivity issues.

CCTV Systems

· Install CCTV cameras.

· Configure surveillance systems.

· Maintain CCTV infrastructure.

· Troubleshoot camera issues.

Microsoft 365 Administration

· Create and manage user accounts.

· Assign and

📌 System & Network Administrator (Kalyan)
🏢 RSR Infotech
📍 Kalyan