At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build energetic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting edge strategies and deep insights to unlock opportunities for long term wealth creation. Our talented, global teams bring expertise that is both broad and unique.

From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success.

*About the GSS-India:*
- Our GSS India team delivers a wide range of shared services and operational support functions to business units and stakeholders across the organization. We manage critical processes, ensure adherence to policies and processes, support process improvements and standardization initiatives, and provide timely resolution of customer queries. The team collaborates closely with internal and external stakeholders to enhance service quality, drive efficiency,



and support business objectives through continuous improvement and digital transformation initiatives. Joining us offers broad exposure to global operations, cross-functional collaboration, process excellence, and opportunities to develop expertise in shared services, stakeholder management, and business process optimization.
*What is the role of Branch Service?*

Effective management of calls, walk-ins, letters and email queries. Handle critical relationships by providing exceptional service support. Liaison with CAMS for enabling seamless service delivery to our clients.
- Effective management of operational activities of branch.
*What are the ongoing responsibilities of Customer Service?*
- Meet the critical distributors on predefined frequency, foster relationships, and deliver exemplary service experience to our distributors.
- Effective Tracking of all the queries and ensure thorough N

📌 Branch Services (Jabalpur)
🏢 F3447 FTAM (India) , Jabalpur Branch
📍 Jabalpur