19 Aug
|
SparkSphere Venture Private
|
Noida
19 Aug
SparkSphere Venture Private
Noida
Job Overview
We are looking for an E-Commerce Account Executive to manage and grow e-commerce accounts across online marketplaces and brand stores. The ideal candidate should be comfortable handling product listings, orders, inventory, promotions, performance tracking, and day-to-day account operations.
Key Responsibilities
* Manage day-to-day operations of assigned e-commerce accounts.
* Create, update, and optimize product listings, including titles, descriptions, images, pricing, and attributes.
* Monitor orders, cancellations, returns, refunds, and customer issues.
* Coordinate with inventory and operations teams to maintain product availability.
* Track sales, revenue, orders, conversion, and other key account metrics.
* Manage promotional activities, offers, and campaigns on e-commerce platforms.
* Identify issues affecting account performance and take corrective action.
* Maintain accurate product, pricing, and inventory data.
* Coordinate with internal teams for order fulfillment and timely issue resolution.
* Prepare regular performance reports and share actionable insights.
* Monitor competitors, pricing, products, and market trends.
* Ensure account health, catalog quality, and platform compliance.
* Handle day-to-day communication with marketplace/platform support teams.
Required Skills
* 1–3 years of experience in e-commerce account management or marketplace operations.
* Good understanding of e-commerce platforms and seller dashboards.
* Strong knowledge of Excel/Google Sheets.
* Ability to work with product catalogs, inventory, pricing, and sales data.
* Good analytical and problem-solving skills.
* Robust communication and coordination skills.
* Attention to detail and ability to manage multiple tasks.
* Basic understanding of digital marketing and e-commerce metrics is preferred.
Key Performance Indicators (KPIs)
* Sales & revenue growth
* Order volume and conversion rate
* Catalog/listing accuracy
📌 E-Commerce Account Executive (Noida)
🏢 SparkSphere Venture Private
📍 Noida