Key Responsibilities

Solution Design & Architecture
- Lead end-to-end solution architecture for large-scale BPO, Managed Services, and BPaaS opportunities.
- Design transformation-led solutions across:
- Finance & Accounting (R2R, P2P, O2C)
- Procurement & Source-to-Pay
- Supplier Management
- Shared Services Operations
- Experience in Supply Chain functions would be Valuable to have
- Create future-state operating models incorporating Agentic AI, Automation, Analytics, and Human-in-the-Loop workflows.
- Develop scalable, outcome-based solutions aligned with client business objectives.

Agentic AI & Digital Transformation
- Identify opportunities to embed Agentic AI capabilities into business processes.
- Collaborate with AI, Data Science, and Product teams to design:
- Autonomous workflow agents
- AI copilots
- Exception management agents
- Knowledge agents
- Predictive and prescriptive decision-support systems
- Build business cases demonstrating productivity, quality, cycle-time, and cost improvements.
- Stay current on emerging AI, GenAI, Agentic AI, process mining,



and orchestration technologies.

Proposal & Deal Support
- Lead solutioning activities for RFPs, RFIs, client workshops, and transformation assessments.
- Own solution response development, operating model design, staffing strategies, and transition approaches.
- Develop pricing assumptions and value realization models in collaboration with commercial teams.
- Present solutions to C-suite stakeholders including CFOs, CPOs, COOs, and Shared Services leaders.
- Participate in deal qualification, pursuit strategy, and proposal governance processes.

Operations & Transformation Consulting
- Partner with Operations teams to identify transformation opportunities within existing accounts.
- Conduct process diagnostics and maturity assessments.
- Design continuous improvement roadmaps leveraging AI and automation.
- Support transition and transformation programs during deal execution.
- Develop reusable solutio

📌 Principle Solution Architect (Bengaluru)
🏢 NTT DATA
📍 Bengaluru