Field Service Engineer – IT, Networking & CCTV

Company: DMAKS Technologies
Location: Kottayam, Kerala, India
Job Type: Full time
Experience: 2–5 years
Department: Technical Support / Field Service

About DMAKS Technologies

DMAKS Technologies is a technical service and IT infrastructure solutions company based in Kottayam, Kerala. We provide on-site installation, troubleshooting, maintenance and support for IT systems, computer hardware, networking, CCTV surveillance systems, printers and related infrastructure.

Job Description

We are looking for a motivated Field Service Engineer / IT Support Technician to join our technical service team.

The candidate will be responsible for visiting customer locations, installing and maintaining IT and networking equipment, troubleshooting technical issues and completing service jobs professionally.

Key Responsibilities
- Visit customer sites for installation, service and troubleshooting.
- Install and configure computers, laptops and IT hardware.
- Install and troubleshoot LAN/WAN networking systems.




- Perform Cat6 structured cabling and network termination.
- Configure network switches, routers and access points.
- Install and troubleshoot CCTV cameras, DVR/NVR and related equipment.
- Configure IP cameras and basic network connectivity.
- Provide printer installation, servicing and troubleshooting support.
- Diagnose hardware, software and connectivity problems.
- Prepare service reports and update job status after completing site visits.
- Coordinate with customers and the office team regarding service requirements.
- Maintain tools, equipment and service documentation.
- Follow safety and professional standards at customer sites.

Required Skills
- Good knowledge of computer hardware and Windows.
- Good understanding of LAN, TCP/IP and basic networking.
- Practical experience with routers, switches and network troubleshooting.
- Experience with Cat5e/Cat6 cabling and RJ45 termination.
- Practical knowledge of CCTV/DVR/N

📌 Field Service Engineer – IT, Networking (Kottayam)
🏢 DMAKS TECHNOLOGIES
📍 Kottayam