19 Aug
|
Cryzdal New Delhi
|
Bengaluru
19 Aug
Cryzdal New Delhi
Bengaluru
Role & responsibilities
Respond to inbound and outbound calls. Provide product information to client and identify whether a potential client.
• Managing the database and updating it on a daily basis.
• Respond to general inquiries regarding products, and services via telephone or email.
• Performs data entry for purposes such as order processing, accessing previous and special orders.
• Refer calls for specific information to the appropriate staff members or
departments.
• Provide tier I technical support regarding login access, website and webcast
issues..
• Follow up on Sales team Pending Payments
• Releasing LMS portal access to the clients
• Review pending orders and specific customers requests to ensure excellent
customer service and customer experience.
• Stay up-to-date with current product and feature launches and ensure sales team is
on board
• Other duties maybe assigned
📌 Inside Sales Specialist (Bengaluru)
🏢 Cryzdal New Delhi
📍 Bengaluru