About The Company

We are a growing International BPO based in Ahmedabad, specializing in US Voice Process operations. We work with top-tier US clients to deliver high-quality customer service and lead generation support. If you have excellent English communication skills and are looking for stable night shift work, we invite you to join our professional team.

Position Details

- Job Title: US Voice Process Associate | Ahmedabad | on-site | Night Shift
- Company: Digitel Media LLP
- Job Location: Bodakdev, S.G. Highway, Opp.

Gurudwara

Ahmedabad, Gujarat

- Employment Type: Full-Time
- Work Mode: In office
- Shift: Fixed Night Shift only (7:00 PM – 5:00 AM)
- Working Days: 5 working days (Monday to Friday)
- Week Off: Saturday & Sunday Fixed Off
- Age Criteria: 18-30 Years

Key Responsibilities

- Handle inbound and outbound voice calls with US-based customers.
- Generate leads and ensure consistent service quality.
- Meet performance targets set for calls and conversions.
- Maintain proper call documentation in CRM systems.
- Follow standardized communication protocols and scripts.
- Demonstrate professionalism and strong customer service in every interaction.





Candidate Requirements

- Fluent in English (Both spoken and written)
- Good communication and interpersonal skills
- Willing to work a full-time 10-hour night shift (7:00 PM – 5:00 AM)
- Comfortable working Monday to Friday
- Available to work from the office in Bodakdev, Ahmedabad
- Freshers and experienced candidates welcome
- Previous BPO or voice process experience is an added advantage.
- Pursuing students can apply.
- No attendance requirement for eligible pursuing students

Compensation &

Benefits

- Attractive Performance Incentives
- Health Insurance
- Paid Leave
- Weekends Off
- Professional Training
- International Client Exposure
- Excellent Career Growth Opportunities

Salary Criteria

- 15,000-20,000 per month
- Incentives up to 10000-15000

Work Location

- Bodakdev, S.G. Highway, Ahmedabad
- Candidates must be able to commute or relocate prior to joining.

Apply now to build your career in the international BPO sector. We are hiring immediately for limited openings.

📌 US Voice Process Associate – | Ahmedabad | on-site | Night Shift
🏢 DIGITEL MEDIA
📍 Ahmedabad