Role Purpose

Serves as the analytics subject matter expert for Quality & Continuous Improvement across EMEA, owning the design, development, and evolution of the EMEA-wide performance analytics architecture. Translates complex operational data into strategic insights that drive decision-making at senior leadership level. Acts as the bridge between business stakeholders and data defining what to measure, how to measure it, and what it means.

Key Responsibilities

Analytics Architecture & Strategy
- Design and own the EMEA Quality & CI KPI architecture — defining metrics, hierarchies, calculation logic, and data lineage across all Business Units
- Establish standardised KPI definitions (Customer Claims, FPY, COPQ, Warranty, VoC, Supplier Quality) to enable consistent EMEA-wide comparison
- Define the analytics roadmap for the function, identifying where advanced analytics, process mining, and AI-enabled approaches can add value
- Architect the data model underpinning EMEA Quality & CI reporting — ensuring scalability, accuracy, and maintainability





Insight Development & Stakeholder Advisory
- Develop and present monthly operating review analytics to senior leadership — translating data into narrative, identifying root causes, and recommending actions
- Partner with BU Quality leaders to define leading indicators and predictive analytics that shift the function from reactive to proactive
- Conduct deep-dive analyses on quality trends, warranty patterns, and supplier performance to surface systemic issues
- Provide data-driven recommendations to Senior Director and VP-level stakeholders on performance improvement priorities

Platform & Capability Development
- Design and build Power BI dashboards and reports that serve as the single source of truth for EMEA Quality & CI performance
- Define requirements for data pipelines and integrations (SAP, Snowflake, other source systems)
- Evaluate and implement process mining tools (Celonis or equivalent) to identify inefficien

📌 Senior Manager, Quality Data Analytics (Hyderabad)
🏢 Vertiv Energy
📍 Hyderabad