Front Office Manager – 90-Room Hotel

Location: Bodh Gaya, Bihar
Employment Type: Full-time

We are looking for an experienced and guest-focused Front Office Manager to lead the Front Office operations of a 90-room full-service hotel in Bodh Gaya. The property features 2 restaurants, 2 large lawns, 2 banquet halls, swimming pool, spa, gym, children’s play area and board room.

The candidate will be expected to take ownership of guest experience as well as handle social and corporate event enquiries.

Key Responsibilities
- Lead day-to-day Front Office operations and supervise the front desk team.
- Ensure smooth check-ins, check-outs, room allocation, billing and guest assistance.
- Attend to guests personally, understand their requirements and resolve problems within operational constraints.
- Handle phone and walk-in enquiries, provide complete property information and pitch appropriate room/event packages and pricing.
- Handle enquiries for weddings, social functions, corporate events, conferences and group bookings.




- Conduct property show-rounds/site visits for prospective wedding and event clients.
- Understand event requirements, propose suitable venues/packages, negotiate within approved parameters and independently close deals.
- Coordinate with senior management and F&B; for event enquiries while being capable of taking ownership of the sales process.
- Coordinate closely with Housekeeping, F&B;, Accounts, Maintenance and Senior Management for smooth hotel operations.
- Handle guest complaints and ensure timely resolution.
- Provide regular operational, guest and enquiry-related reporting to management.
- Maintain high standards of professionalism, communication and hospitality across all guest interactions.

Candidate Requirements
- Previous experience in hotel Front Office operations, preferably in a supervisory or managerial position.
- Robust communication, negotiation and guest-handling skills.
- Ability to confidently conduct property tours and interac

📌 Front Office Manager (Bodh Gaya)
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