Quality & Training Team Leader (Mumbai)

Quality & Training Team Leader (Mumbai)

19 Aug
|
Attarix Talent Solutions Mumbai
|
Mumbai

19 Aug

Attarix Talent Solutions Mumbai

Mumbai

5+ years in BPO Quality/QA leadership with solid sales-process exposure, call auditing, real-time coaching, team management, performance analytics and proven impact on conversion, productivity & CX.
5 days US Shift (Night Shift) 9:00 PM-6:30 AM IST.

Required Candidate profile

Lead BPO quality through call audits, real-time coaching, training and analytics. Drive sales quality, conversion, FCR, productivity and customer experience while improving processes and revenue.

📌 Quality & Training Team Leader (Mumbai)
🏢 Attarix Talent Solutions Mumbai
📍 Mumbai

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