Key Responsibilities
- Handle inbound and outbound calls for property enquiries.
- Understand customer requirements including budget, location, configuration, and purchase timeline.
- Qualify leads based on buying intent and project suitability.
- Provide basic project information and recommend relevant properties.
- Schedule and confirm site visits for prospective customers.
- Conduct regular follow-ups through calls and WhatsApp.
- Maintain accurate customer records and activity updates in CRM.
- Coordinate with Relationship Managers and sales teams for lead handover.
- Reactivate old leads and maintain engagement with potential buyers.
- Ensure a skilled and positive customer experience during every interaction.

Required Skills
- Excellent communication and interpersonal skills.
- Strong telecalling and customer handling abilities.
- Lead qualification and follow-up management.
- Basic sales and objection-handling skills.
- CRM and data management knowledge.




- Good listening and relationship-building skills.
- Ability to work in a target-driven environment.

Language Requirements
- English (Mandatory)
- Kannada, Hindi, Telugu, or Tamil will be an added advantage.

Preferred Experience

Candidates with experience in Real Estate, Pre-Sales, Telecalling, Inside Sales, Customer Service, Banking, Insurance, Education, or Lead Generation will be preferred.

Freshers with excellent communication skills and a strong learning attitude may also apply.

Key Performance Indicators (KPIs)
- First-contact response time
- Calls made
- Contact rate
- Qualified leads generated
- Qualification rate
- Site visits scheduled
- Site visit show-up rate
- Follow-up completion
- CRM accuracy
- Lead handover quality
- Database reactivation
- Customer communication quality

📌 Pre-Sales Executive (Bengaluru)
🏢 Propz Realty
📍 Bengaluru