19 Aug
|
hotel republic
|
Patna
19 Aug
hotel republic
Patna
Key Responsibilities
- Welcoming Guests: Greet visitors, manage arrivals and departures, and prepare welcome folders or packages.
- VIP Handling: Attend to special guests, manage individual preferences, and provide tailored support.
- Inquiry & Promotion: Provide information about venue amenities, local attractions, and promote onsite services.
- Complaint Resolution: Listen to guest concerns, empathize, and solve issues quickly or escalate them to management.
- Record Keeping: Maintain daily logs, track feedback, and update client profiles. [1, 2, 3, 4]
Requirements & Skills
- Education: Degree or diploma in Hotel Management, Hospitality, or a related field.
- Experience: 0 to 3 years of experience in a customer-facing or front office role.
Pay: ₹10,000.00 - ₹18,000.00 per month
Perks:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Guest Relation Executive (Patna)
🏢 hotel republic
📍 Patna