Joining: Early joiners preferred
We are looking for an Operations Manager who can take complete ownership of our operations across warehousing, invoicing and logistics.
We already have individual teams handling each function. We need someone who can bring these teams together, build robust processes, improve productivity, reduce costs and make the entire operation run better.
This is a 24 x 7 operating business and not a 9-to-5 role. Dispatches, vehicles and operational issues dont always follow office timings. We need someone who is comfortable operating in that environment.
What you will own-
1. Warehouse Operations
- Manage warehouse teams across multiple locations.
- Work closely with our third-party warehouse partners and drive their performance.
- Build and implement SOPs for inwarding, storage, picking, packing and dispatch.
- Ensure daily inventory discipline and accurate physical vs system stock.
- Own inventory reconciliation, identify variances and drive closure of discrepancies.
- Build processes to reduce inventory leakages, damages, ageing and operational losses.
- Improve warehouse productivity while continuously looking for cost efficiencies.
2. Invoicing & Order Processing
- Lead the invoicing/order processing team.
- Ensure accurate and timely invoicing within defined TATs.
- Strong practical understanding of GST, e-way bills, invoicing and movement of goods is a must.
- Ensure smooth flow from order confirmation invoicing dispatch.
- Identify bottlenecks and build processes to eliminate recurring issues.
3. Logistics & Dispatch
- Lead the logistics team and transporter coordination.
- Ensure timely vehicle placement, dispatch and delivery.
- Improve logistics TAT, service levels and transportation costs.
- Handle operational escalations, including late dispatches and vehicle issues.
4. Process & Cost Improvement
- Build processes from scratch where required.
- Create SOPs, KPIs and SLAs across operations.
- Continuously identify operationa
📌 Operations Manager (Mumbai)
🏢 Aerem
📍 Mumbai