Position: Head of Quality
Work Location: Mysore
Industry: Electronics Manufacturing Services (EMS)
Job Summary:
The Quality Head is responsible for defining, implementing, and sustaining quality standards across all manufacturing and operational processes to ensure consistent delivery of high-quality products to customers. This role provides strategic leadership for the Quality function, establishes quality objectives, and drives continuous improvement initiatives to support long-term business success and customer satisfaction.
The position holder is accountable for ensuring compliance with internal quality systems, customer requirements, and applicable regulatory standards, while fostering a culture of quality across the organization.
Key Responsibilities:
Quality Strategy & Governance
- Establish quality objectives, policies, and procedures aligned with business goals and customer requirements
- Review and continuously improve existing quality standards, systems, and policies
- Ensure compliance with all applicable legal, regulatory, and customer-specific quality standards
Operational Quality Management
- Devise and implement procedures to inspect, monitor, and report quality issues
- Monitor all manufacturing and operational processes that impact product quality
- Ensure reliability and consistency of production through process audits and final product inspections
- Review quality reports, statistical data, and relevant documentation to identify trends and risks
Leadership & Team Development
- Guide, mentor, and monitor managers and staff on quality standards and best practices
- Build a robust quality culture through leadership, training, and cross-functional collaboration
Customer & Stakeholder Management
- Evaluate customer quality requirements and ensure they are fully met
- Establish quality standards in consultation with customers and internal management
- Address customer complaints and drive corrective and preventive actions
Data Analysis & Con
📌 Quality Head (Mysuru)
🏢 Cyient
📍 Mysuru