Telesales Executive – Company: WoW Nandi – Nandi Panchgavya Pvt. Ltd.

Department: Sales &

- Business Development Position: Telesales Executive Location: Ahmedabad Employment Type: Full-Time Experience: 1–3 years in Telesales / Telecalling / Inside Sales / Business Development Job SummaryWoW Nandi is looking for a target-oriented and confident Telesales Executive who can generate sales through telephone calls, follow up with prospective customers, explain products, convert leads into orders, and achieve assigned sales targets. Key Responsibilities1. Telesales &
- Customer CallingMake outbound calls to prospective and existing customers. Contact leads received through website, social media, campaigns, exhibitions, referrals, and other sources. Understand customer requirements and recommend suitable WoW Nandi products. Explain product features, benefits, pricing, offers, and usage. Convert leads into confirmed orders. Maintain regular follow-ups with interested customers. 2.

Sales Target

AchievementAchieve assigned daily, weekly, and monthly sales targets . Focus on improving lead-to-order conversion. Identify opportunities for upselling and cross-selling . Generate repeat business from existing customers. Take complete ownership of assigned sales targets.

- Lead Management &
- Follow-UpMaintain proper records of all leads and customer interactions. Ensure timely follow-up on every qualified lead. Prioritize high-potential customers and follow up until closure. Update customer and lead information in the company's CRM/HRMS/MIS system. 4.

Customer Relationship

ManagementBuild strong and professional relationships with customers. Handle customer queries and provide appropriate product information. Resolve basic customer concerns and escalate complex issues when required. Collect customer feedback and share relevant information with the reporting manager. Encourage repeat purchases and referrals.



5.

Daily

Reporting &

- MISMaintain and submit daily sales reports covering: Total calls made Customers contacted Qualified leads Follow-ups completed Orders generated Sales value Pending leads Conversion percentage Participate in regular sales review meetings and performance discussions.

Preferred

ExperienceCandidates with experience in the following areas will be preferred: Telesales Telecalling Inside Sales B2B/B2C Sales FMCG Sales Retail Sales E-commerce Sales Direct Sales Business Development Customer Relationship Management Required SkillsExcellent communication and convincing skills Strong sales and negotiation abilities Positive Hindi and Gujarati communication Basic English communication Strong follow-up skills Customer-focused approach Target-oriented mindset Ability to handle rejection professionally Good listening and problem-solving skills Basic knowledge of MS Excel, CRM/HRMS and WhatsApp Business Ability to work independently and as part of a team Qualification12th Pass / Graduate in any discipline. 1–3 years of relevant telesales or sales experience preferred. Freshers with excellent communication skills and a strong interest in sales may also be considered.

Key Performance

Indicators (KPIs)Daily call productivity Lead conversion ratio Monthly sales target achievement Revenue generated Number of orders converted Follow-up completion Repeat customer sales Upselling and cross-selling Customer satisfaction Daily reporting accuracy Ideal CandidateThe ideal candidate should be energetic, confident, persuasive, disciplined, and highly target-oriented . The candidate should be comfortable making multiple calls every day, maintaining consistent follow-ups, handling customer objections, and converting leads into sales.

Salary: As per experience and interview performance Incentives: Performance-based sales incentives as per company policy Joining: Immediate joiners preferred.

📌 Telesales Executive (Ahmedabad)
🏢 Nandi Panchgavya Private
📍 Ahmedabad