Job Title: Telecom Domain Subject Matter Expert (SME)

Relevant Experience (in Yrs): 8 to 10 Yrs

Location: Pune/ Bangalore/ Chennai/ Kolkata

Key Responsibilities :

- Perform consulting engagements in the Telecom domain covering Tower Infrastructure Maintenance, Network Equipment Maintenance, Fiber Network Operations & Maintenance, Field Service Management
- Support business development activities by converting opportunities into wins through value-driven solutions and domain-led client discussions.
- Support pre-sales activities including RFP/RFI responses, estimations, and client workshops
- Assess maintenance processes, asset management capabilities, and system maturity of telecom operators and infrastructure providers and define transformation roadmaps.
- Lead business process assessments, solution blueprinting, fit-gap analysis, and functional design workshops.
- Drive digital maintenance initiatives including predictive maintenance, condition-based monitoring, mobile workforce enablement,



and asset performance management.

Mandatory Experience :

- 8-10 years of experience in Telecom Operations, Network Maintenance, Enterprise Asset Management, or Maintenance IT domains.
- Solid hands-on functional experience with IBM Maximo or SAP PM and FSM solution.
- Strong understanding of telecom infrastructure assets, including network equipment, transmission systems, fiber networks, towers, power systems, and data center assets.
- Experience leading business process transformation and maintenance optimization initiatives.

Preferred / Good to Have :

- Experience with FSM solution (IFS, Sales force)
- Experience with IoT, AI/ML-based predictive maintenance, digital twins, and reliability analytics.
- Knowledge of Telecom OSS/BSS ecosystems and network operations processes.

📌 Telecom Domain Subject Matter Expert (SME) (Delhi)
🏢 Tata Consultancy Services
📍 Delhi