Key Responsibilities Customer Calling & Lead Follow-up Call potential customers from provided leads and introduce car loan products. Follow up regularly with interested customers to convert leads into applications. Maintain professional and polite communication with customers.

Car Loan Sales

Explain loan amount, interest rates, tenure, EMI, processing fees, and other terms. Understand the customer's financial requirements and suggest suitable loan options. Achieve monthly sales and conversion targets.

Lead Generation

Generate new leads through outbound calls and referrals. Identify customers who are planning to purchase a new or used car.

Customer Documentation

Collect and verify basic customer information and required documents.



Coordinate with the sales/credit team for loan processing and approval.

Customer Relationship Management

Answer customer questions and resolve basic queries related to car loans. Keep customers updated about their application status. Maintain positive relationships with customers for referrals and repeat business. Database & Reporting Update daily call records, lead status, follow-ups, and conversions in CRM/Excel. Prepare daily/weekly sales and calling reports.

Coordination

Coordinate with car dealers, sales executives, credit teams, and customers. Follow up until loan disbursement is completed

📌 Telecalling Executive (Bengaluru)
🏢 SSV Solutions
📍 Bengaluru