Job Responsibilities

- Make outbound calls to potential or existing customers.
- Receive inbound customer calls and answer queries.
- Explain company products or services clearly.
- Generate leads and schedule appointments for the sales team.
- Follow up with customers regarding inquiries or previous conversations.
- Maintain accurate records of calls, customer details, and feedback in the CRM or database.
- Achieve daily, weekly, and monthly calling and sales targets.
- Handle customer complaints professionally and escalate issues when required.
- Build and maintain good customer relationships.
- Provide regular reports on call activities and outcomes to the supervisor.

Required Skills
- Positive communication and interpersonal skills.
- Basic computer and MS Office knowledge.
- Persuasion and negotiation skills.
- Active listening and problem-solving ability.
- Ability to work under targets and deadlines.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Telecaller, Telemarketing Executive, Customer Support Executive (Greater Noida)
🏢 JCA Innotech
📍 Greater Noida