Job Summary

Aavana Inn — Hotel & Banquet is looking for an experienced and hands-on General Manager to lead the overall hotel operations and help establish the property as a professional hospitality destination in East Delhi.

The ideal candidate should have strong operational knowledge, excellent guest-handling skills, and the ability to manage teams, vendors, service standards, and day-to-day hotel operations.

Key Responsibilities
- Oversee the complete day-to-day operations of the hotel.
- Ensure smooth functioning of Front Office, Housekeeping, Banquet and support operations.
- Maintain high standards of guest service, cleanliness, safety and hospitality.
- Lead, train and manage hotel staff and ensure proper discipline and grooming.
- Monitor room occupancy, room rates, revenue and overall hotel performance.
- Handle guest complaints and ensure timely resolution.
- Coordinate with vendors, suppliers, contractors and service providers.
- Monitor operational expenses and control unnecessary costs.
- Ensure proper maintenance of rooms, public areas and hotel facilities.




- Develop and implement SOPs for daily hotel operations.
- Coordinate with the management on business performance, staffing and operational requirements.
- Ensure compliance with hotel policies, statutory requirements and safety standards.
- Support banquet sales and operations to maximize business opportunities.
- Prepare regular operational reports for management.
- Take ownership of the hotel's overall guest experience and reputation.

Requirements
- 5–8 years of relevant hotel/hospitality experience.
- Previous experience as a Hotel Manager, Operations Manager, Resident Manager or Assistant General Manager will be preferred.
- Strong knowledge of Front Office and Housekeeping operations.
- Experience managing hotel teams and daily operations.
- Excellent communication and guest-handling skills.
- Robust leadership and problem-solving abilities.
- Good understanding of hotel revenue and cost c

📌 General Manager (Delhi)
🏢 Aavana inn
📍 Delhi