Role & Responsibilities:
- Provide on-site and remote technical support for desktops, laptops, printers, and networking equipment.
- Install, configure, and troubleshoot hardware, operating systems (Windows/Linux), and basic software.
- Handle LAN/WAN setups, router/modem configurations, and network cabling issues.
- Maintain timely documentation and updates on job cards, service reports, and customer feedback.
- Coordinate with internal teams for inventory management and spare part replacements.
- Perform preventive maintenance and system health checks at client sites.
- Ensure customer satisfaction through prompt resolution and professional communication.
- Must be comfortable with field visits across Delhi NCR as per job requirements.
- Assist in AMC and IT infrastructure management for SME clients.

Eligibility:
- Minimum 12th Pass or Diploma in Computer Hardware/Networking
- 2-Wheeler with valid license preferred
- Good communication skills (Hindi & basic English)





Preferred candidate profile
- Proven experience in IT hardware troubleshooting, networking, and customer support.
- Strong understanding of desktops, laptops, printers, routers, and LAN/WAN technologies.
- Willingness to travel locally across Delhi NCR for in office support.
- Self-motivated, punctual, and committed to delivering excellent customer service.
- Should possess good communication skills to interact with SME clients professionally.
- Ability to work independently as well as in a team environment.
- Owns a two-wheeler with a valid driving license (preferred).
- Candidates with relevant certifications (CCNA, A+, N+) will be given preference.
- Must be flexible with working hours in case of urgent support calls.
- Residing in or near West Delhi will be an added advantage.

📌 Desktop Support Engineer (New Delhi)
🏢 Classic Network and Computers
📍 New Delhi