Job Description
- Backend Java Engineering Leadership Lead and mentor a Staff Engineering Manager who oversees multiple Team Leads and their engineering squads. Drive architecture, design reviews, and technology decisions for Java -based microservice applications serving multiple enterprise clients. Establish and enforce engineering best practices - code quality, testing standards, CI/CD pipelines, and API design guidelines. Ensure on -time, high -quality delivery of features and enhancements across all client portfolios. Own talent development: performance reviews, career progression frameworks, and hiring for the engineering organisation. Foster a culture of accountability, collaboration, and continuous improvement within the engineering teams. Track KPIs such as sprint velocity, density, code coverage, and deployment frequency.
- Release Management Own the end -to-end release lifecycle - planning, scheduling, risk assessment, execution, and post -release reviews. Define and maintain release governance processes to ensure zero downtime deployments for client -facing microservices.



Coordinate cross -team release readiness, including code freeze, regression sign -off, and go/no -go decisions. Work closely with DevOps/SRE teams to optimise CI/CD pipelines, deployment automation, and rollback strategies. Maintain release calendars and communicate proactively with stakeholders and clients on release windows and impacts. Drive continuous improvement in release predictability, lead time, and change failure rate.
- Client Support Operations Oversee a dedicated support function comprising a Team Lead and two support engineers handling client -raised tickets. Define SLA/SLO frameworks and ensure adherence to response, resolution, and escalation timelines. Drive root -cause analysis (RCA) and permanent fix processes for recurring production issues. Establish support triage protocols, knowledge -base hygiene, and runbook documentation. Serve as the senior escalation point for

📌 Associate Vice President (Mumbai)
🏢 Mint & Oak
📍 Mumbai