Service Management Solution Architect (Bengaluru)

Service Management Solution Architect (Bengaluru)

19 Aug
|
Applied Materials
|
Bengaluru

19 Aug

Applied Materials

Bengaluru

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every current chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location:

Bangalore,IND

At Applied Materials, we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our .





Service Management Architect leads the technical execution of enterprise post-sales Service Management and Resource Scheduling platforms enhancing the digital customer experience. This role is responsible for architecting scalable, secure, and integrated solutions that support Service management with Service Cases , Resource Scheduling , Labor confirmations , Part Ordering and Part Returns. The role will partner with business stakeholders, product owners, and engineering teams to deliver seamless digital journey.

Key responsibilities:
- Define and execute the IT programs for Service execution aligned with business growth and digital transformation goals.
- Lead cross-functional teams across IT, product, UX, and business operations to deliver key capabilities across phases of the equipment lifecycle.
- Drive platform modernization and integration with ERP (e.g., SAP S/4HANA), CRM and billing systems.
- Serves as subject matter expert and manages personnelperforming the build, test and deployment of complex business application solutions. Valid

📌 Service Management Solution Architect (Bengaluru)
🏢 Applied Materials
📍 Bengaluru

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