About Us

Farmaze (Freshcon Agritech) is an 8-figure revenue agritech company building an AI-powered B2B supply chain platform for fresh produce, serving HoReCa (Hotel, Restaurant, Catering) clients across South India. We work closely with vendors, suppliers, and clients to make fresh produce sourcing and delivery faster and more reliable, backed by an AI layer that automates procurement decisions and surfaces operational insights. Join a growing, revenue-generating company at a stage where your work will have direct, visible impact.

Job Description

We're looking for an Operations & Product Support Associate to work closely with the founder on day-to-day operations, vendor and department coordination, and product support activities. This is a hands-on role suited for someone who can follow structured instructions and checklists, with room to take on more independent responsibility as the company grows.

Key Responsibilities
- Make outbound calls and follow up with vendors, suppliers, and internal departments to track task completion




- Maintain status logs and share regular updates with the founder
- Assist in setting up product demo environments for prospective HoReCa clients
- Support basic product testing, including following test scripts, logging bugs, and verifying fixes
- Handle first-line customer and client queries, escalating where needed
- Assist with light administrative tasks related to company operations, as directed

Desired Candidate Profile
- Clear spoken and written communication in English and Tamil
- Comfortable with phone-based, follow-up-heavy work
- Basic familiarity with using software products; technical background not required
- Organized, reliable, and able to follow structured instructions
- Prior internship or entry-level experience in operations, support, or customer-facing roles preferred but not mandatory
- Interest in agritech, supply chain, or food/hospitality sectors is a plus

Perks and Advantages
- Direct mentorship from the founde

📌 Founder's Office Associate (Anna Nagar)
🏢 Freshcon Agritech Private
📍 Anna Nagar