- The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
- The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.

Qualifications
Experience:
- Master’s Degree (preferred) with 5-8 years of experience in data analytics
- Must have:
- Marketing analytics experience
- Experience on business problems around sales/marketing strategy optimization, pricing optimization, client experience, cross-sell and retention
- Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.
- Predictive modeling using Machine Learning




- Positive to have:
- Experience in financial services
- Experience working with data from different sources and of different complexity
- Experience with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining

Skills:
Analytical Skills:
- Strong logical reasoning and problem solving ability
- Proficient in converting business problems into analytical tasks, and analytical findings into business insights
- Proficient in formulating analytical methodology, identifying trends and patterns with data
- Has the ability to work hands-on to retrieve and manipulate data from big data environments

Tools and Platforms:
- Proficient in Python, Pyspark , SQL
- Proficient in Tableau, MS Excel, PowerPoint

Soft Skills:
- Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler fo

📌 Senior Business Analyst (Bengaluru)
🏢 Citi
📍 Bengaluru