19 Aug
|
HighLevel
|
India
Job Summary
We are looking for a motivated and detail-oriented People Operations Apprentice to join our People Operations team. This role provides hands-on exposure to core People Operations processes, including employee experience, compliance, HR systems, advantages administration, and employee lifecycle activities.
The apprentice will work closely with the People Operations team and cross-functional stakeholders while developing practical skills in People operations, data management, reporting, and employee support.
Programme Details
- Work Type: Apprenticeship
- Department: People
- Sub Department: People Operations
- Duration: 6 months
- Monthly
- Location: Remote - India
- Programme Start: September 2026
Responsibilities
Employee Experience Communication
- Draft employee communications, policy updates, reminders, and People Operations announcements for review.
- Analyze recurring employee helpdesk queries and help improve FAQs and employee self-service resources.
- Support scheduling and coordination of employee webinars and related communications.
Analytics Reporting
- Analyze employee helpdesk metrics, including ticket volumes, categories, SLA performance, and resolution times.
- Track onboarding, offboarding, leave, and attendance metrics and assist with periodic reporting.
- Support the preparation of ad hoc reports, dashboards, and data insights for the People Operations team.
Compliance Employee Lifecycle Support
- Maintain employee records and validate mandatory documentation to support compliance and audit readiness.
- Audit pending onboarding and offboarding activities and coordinate with relevant stakeholders to ensure timely completion.
- Support recurring People Operations compliance and validation activities.
Process Documentation Knowledge Management
- Create and maintain quick-reference guides, checklists, FAQs, and process documentation.
- Keep People Operations knowledge repositories and shared documentation organized and up to date.
- Identify
📌 People Operations Apprentice (India)
🏢 HighLevel
📍 India