Job Purpose

To manage the complete field execution cycle from *site survey and measurement to installation, service, quality inspection and final customer handover*, ensuring accurate surveys, proper manpower allocation, timely execution, quality workmanship, customer satisfaction and minimum rework/service complaints.

Key Responsibilities

1. Site Survey & Measurement

* Plan and conduct initial, final and re-surveys.

* Ensure accurate measurement of aluminium doors, windows, slim/system profiles, glass and related products.

* Verify site conditions, opening sizes, levels, plumb and alignment.

* Identify civil, structural and installation risks before execution.

* Verify drawings/BOQ against actual site conditions.

* Take mandatory site photographs/videos.

* Ensure survey reports are completed and uploaded in the company's system.

* Coordinate with Sales, Design, Production and Project Management teams.

* Ensure no production/installation proceeds on incomplete or incorrect measurements.

2. Installation Management





* Prepare daily and weekly installation schedules.

* Allocate installers based on *skill, availability, location and job complexity*.

* Maintain an installer skill matrix.

* Create installation teams/crews with a Primary Installer and supporting members.

* Coordinate material availability before deployment.

* Supervise installation of aluminium doors, windows, slim profiles, system profiles, glass and related products.

* Monitor installation quality, alignment, level, fixing, finishing and sealing.

* Monitor site productivity and installation TAT.

* Conduct regular site inspections.

* Minimize rework and material wastage.

* Ensure proper site cleanliness after installation.

3. Service Management

* Manage customer service complaints from registration to closure.

* Categorize complaints according to urgency and technical requirement.

* Assign technicians/installers according to skill.

* Monitor response

📌 Site-Survey/Service/Installation Executive/Supervisor/Manager (Agra)
🏢 Shyam ji metals
📍 Agra