Job Summary

Customer Relations Co-Worker (Shopping Experience)-Part Time at IKEA

This is a part time position for 24 hours/week and it will be on fixed term contract basis.
Responsibilities
- Optimise the relationship with our customers to drive sales growth and sustained long-term profitability
- Ensuring you know the IKEA product range and services and actively work to offer alternative solutions that meet the needs of individual customers
- Understanding the importance of accurate stock inventory and how my own actions impact on this.
- Understanding the IKEA Concept, global solutions, tools and working methods and ensuring I use the appropriate manuals from Inter IKEA Systems to help me optimise our customers shopping experience.
- Contributing to department s action plan and taking ownership for your part in its delivery.
- Listening to feedback from customers when it is given and passing this on to your manager.
- Working with managers to identify solutions to customer issues.




- Should know the Customer Relations action plan and support the goals and targets given to you by your manager to ensure the effective execution of our action plan.
- Should have an overview of the store action plan and understand how the Customer Relations action plan supports this.
- Know our daily and weekly service targets and this drives me to improve our service delivery.
- Understand the impact of your actions on the financial results of my area and know which results I have influence over and how to balance this with the needs of my customers.
- Should follow cash handling procedures to ensure the security of all monies received.
Requirements
- As a person you are passionate about people, business, IKEA s purpose and continuously driving better performance.
- You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people.
- You should have ability to us

📌 Customer Relations Co-Worker (Hyderabad)
🏢 Inter Ikea Group
📍 Hyderabad