- Graduate in Engineering, Commerce, Business Administration, Information Systems, or a related discipline.
- MBA or postgraduate qualification preferred.
- SAP SD / SAP MDG / SAP S/4HANA certification preferred.
- Data Governance, Data Quality, Lean Six Sigma, or Project Management certification will be an added advantage.
- 12-15 years of experience in Customer Master, SAP SD, Master Data Management, Data Governance, Shared Services, or GCC operations.
- Minimum 5 years of team-handling, service-delivery, governance, or process-leadership experience.
- Prior exposure to cement, building materials, manufacturing, infrastructure, metals, mining, power, ports, logistics, or large diversified conglomerate workplace.
- Hands-on experience in SAP MDG, SAP ECC/S4HANA customer master/business partner processes, workflow governance, and data-quality controls.
- Experience supporting SAP rollouts, migrations, acquisitions, business integrations, or transformation programs.
- Ability to manage both operational execution and senior stakeholder-facing governance responsibilities.

A.



Customer Master Governance and Policy Control
- Define, implement, and sustain enterprise-wide Customer Master data standards, policies, naming conventions, field-level controls, approval matrices, SOPs, and governance procedures.
- Ensure standardization of customer creation, extension, modification, blocking, unblocking, and archival processes across legal entities and business units.
- Govern Customer Master records for B2B customers, dealers, distributors, channel partners, institutional customers, government customers, export customers, intercompany customers, and group companies.
- Ensure compliance with internal controls, audit requirements, GST/TDS/PAN/CIN/MSME validations, taxation rules, and applicable business policies.
- Drive governance adherence through periodic reviews, compliance checks, issue logs, exception management, and preventive controls.

B. Customer Master Operations and

📌 Team Manager (Ahmedabad)
🏢 Adani Transmission (ATL)
📍 Ahmedabad