Critical Account Team - Advanced Customer Engineer

This role has been designed as Hybrid with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Hewlett Packard Enterprise is an creative, dynamic company with a rich past and a promising future. Originally Hewlett-Packard Company, HPE has continuously reinvented itself. Today,



HPE is one of the worlds leading technology companies and provides wired and wireless networking, core and edge networking, servers, storage, IT and Cloud services for the next generation of IT infrastructure. HPE Networking, is a leading provider of next-generation network access solutions for the enterprise edge We are hiring senior level Advanced Customer Engineering (ACE) engineers to work with our largest and most important customers. This position will be primarily responsible for working with our Critical Account Program customers. This work includes senior level case oversight/review, facilitating software engineering needs for defects, remote and/or onsite support depending on

the nature of the issue. You must be able to deal with high pressure situations and know how to manage frustrated customers whilst being proactive in getting the information you need to be effective in these environments.

The ACE team is

📌 Critical Account Team (Chennai)
🏢 Hewlett Packard Enterprise
📍 Chennai