CMDB Architecture Ownership Lead the architectural design of the CMDB ensuring accuracy completeness and longterm scalability
Data Integrity Governance Support Partner with the CMDB Manager to uphold governance policies ensuring data quality consistency and compliance with internal and external requirements
Configuration Management Process Design Architect and optimize configuration management processes in line with ITIL and best practices ensuring deep integration with ITSM ITOM and ITAM capabilities
Gradual Maturity Towards CSDM Drive the structured evolution of the CMDB towards full Common Service Data Model CSDM alignment ensuring industrystandard modelling and adaptability to future needs
Wider Platform Architecture Contribution Support the Lead Platform Architect in shaping overall ServiceNow architecture strategy including integration patterns crossdomain capabilities and platform governance frameworks
Stakeholder Collaboration Work closely with the Lead Platform Architect AMS the CMDB Manager AMS and crossfunctional teams IT Security Compliance HR Legal Infrastructure to ensure architectural alignment with both business and platform goals
CI Lifecycle Management Oversee and design CI lifecycle processes ensuring traceability audit readiness and integration with automated workflows
Automation Integration Implement architectural patterns for automation and integration between CMDB discovery tools cloud platforms and thirdparty systems
Support Discovery EOL Initiatives Collaborate with the Lead Platform Architect and platform engineering teams on ongoing efforts to address discovery and EOL data challenges across cloud and hybrid environments ensuring CMDB architecture supports and perks from these improvements
Reporting Insights Use CMDB and platform architecture data to provide actionable insights influence decisions and highlight improvement opportunities
Continuous Improvement Lead architectural continuous improvement initiatives adopting emerg