About Ryewalk

At Ryewalk, we go beyond solving problems - we engineer smart, scalable solutions that drive business success.

- Salesforce Experts – We don’t just implement CRM solutions; we tailor Salesforce to fit our client's business, ensuring seamless adoption and maximum impact.
- Cloud Strategists – We design and build cloud architectures in AWS that are robust, scalable, and ready for the future.
- Tech Trailblazers – When technology challenges stall progress, we step in, streamline, and deliver. No jargon, no fluff—just outcomes that matter.

If it’s a complex tech challenge, we’re the team that makes it work.

Role Overview

This is a hands-on technical consulting role at the centre of our clients' revenue systems — where subscriptions, billing, CRM and order flows meet. You will start with billing operations support on Zuora, and grow into the wider Quote-to-Cash stack: Salesforce CRM, CPQ, integrations and revenue reporting.

We are looking for someone who wants to build breadth across revenue systems — not stay inside a single platform. If you are a robust subscription-billing support consultant who wants a wider technical canvas, this role is built for you.

Key Responsibilities

Billing operations — your primary focus at the start

▪ Act as the support consultant for subscription billing on Zuora — subscriptions, invoicing, payments, amendments, renewals and cancellations.

â–ª Troubleshoot production issues, perform root-cause analysis and implement permanent fixes.

â–ª Configure and maintain the product catalog, rate plans, charges, billing rules,



payment workflows and Zuora Workflows.

▪ Support operational reporting, data analysis and issue tracking (Data Query / ZOQL). Cross-functional scope — where you will grow

▪ Monitor and troubleshoot Salesforce–Zuora integrations, data synchronisation, and order flows from Salesforce and web channels.

▪ Work across the Quote-to-Cash chain — CPQ, order management, revenue reporting — building working capability in Salesforce alongside billing.

â–ª Contribute to enhancements, configuration changes and small technical builds as the client landscape evolves. Client engagement

â–ª Coordinate with vendor support teams and keep customers updated on incidents, enhancements and support activity.

â–ª Translate between business stakeholders and technical teams.

What You Must Bring

▪ 3–5 years of total experience in technical consulting, application support or revenue systems.

â–ª Hands-on experience supporting subscription billing in a customer-facing environment. Zuora preferred; strong equivalent platform experience (Salesforce Revenue Cloud / CPQ, Chargebee, SAP BRIM, Oracle BRM) considered where the Quote-to-Cash fundamentals are solid.

▪ Solid understanding of subscription billing concepts — invoicing, payments, amendments,



renewals, proration — and the Quote-to-Cash lifecycle.

â–ª Production support experience with strong troubleshooting, analytical and data-investigation skills. â–ª Working comfort with data queries, reporting, and reading integration logs.

Nice to have

▪Working exposure to Zuora Billing configuration — product catalog, rate plans, billing rules.

â–ª Exposure to Zuora CPQ and Zuora Workflows.

â–ª Exposure to Salesforce CRM, CPQ or Revenue Cloud.

â–ª Understanding of REST APIs and system integrations.

â–ª Experience in SaaS or subscription-based business models.

â–ª Zuora or Salesforce certifications.

Who Thrives Here

â–ª Takes ownership, works independently, and drives issues to closure with minimal supervision.

â–ª Learns platforms quickly and wants breadth rather than depth in a single tool.

â–ª Communicates clearly with both business and technical stakeholders.

â–ª Curious, detail-oriented, dependable and practical.

â–ª Looking for a long-term opportunity with a growing consulting firm.

What We Offer

▪ Exposure across the full revenue systems stack — billing, CRM, CPQ and integrations.

â–ª Direct client ownership from early on, not layers of process.

â–ª A consulting career path that widens with you, rather than tying you to one platform.

A note on fit. Compensation for this role is aligned to the 3–5 year experience band. Applicants with significantly higher experience are unlikely to be a match for this position, and we would rather be upfront than waste your time.

📌 Technical Billing Consultant (Chennai)
🏢 Ryewalk
📍 Chennai