Job Title:

Sr Scrum Master – Tech & Digital

Job Details:

Business Unit: Tech & Digital

Team: Tech & Digital

Reports to: Project Lead/Delivery Lead

Location: Mumbai, Bangalore, Gurgaon, Chennai

Job Function: Support

Role Type: Individual Contributor

Direct Reportees: NA

Travel Required: Moderate / Light

Job Band Range: E4

JD Created date: 27-11-2020

Version No: 2.0

Job Purpose:

Oversee scrum process, coach the team, and facilitate transparency, inspection, and adaptation within an Agile setting.

Job Responsibilities:

Agile Ceremonies Management:

Lead daily scrum, sprint review, and planning meetings ensuring full team engagement.

Support Product Manager and team in release planning.

Leverage sprint retrospectives for continuous team performance improvement.

Remove impediments such as cultural barriers, logistic challenges, and coordination issues.

Developing an Agile Culture:

Guide the team and organization on using scrum and other Agile practices.

Foster close cooperation, cross-training, and open communication within the scrum team (e.g., using tracker boards, JIRA).

Facilitate discussions for collective decision-making, goal setting, and conflict resolution.

Continuously improve team performance by promoting joint accountability and solving productivity issues.

Educational Qualifications:

A relevant business degree and scrum certification would be a plus.

Key Skills:

Deep understanding of agile techniques (e.g., User Stories, sprint reviews, retrospectives).

Experience in the financial services domain would be a plus.

Experience Required:

8 years of experience in Agile Development preferred.





At least 1 successfully delivered project using Scrum methodology as a Scrum Master.

At least 3 successfully delivered technical projects with experience in software development and/or project management.

A relevant business degree and scrum certification would be a plus

Experience in the financial services domain would be a plus

Major Stakeholders:

Branch Banking Team

Alternate Channels (VRM, COP, Prime, Unified, BEU, TSAU, CLCL, ME)

Credit / RIC

IT – BSG / TSG

Product teams

Operations

Sales Excellence Team

RBCU

Finance

BIU

Skills

Scrum methodologies, user stories, Agile, scrum master,sprint reviews

About HDFC Bank

HDFC Bank is one of India’s leading private banks. The Housing Development Finance Corporation Limited or HDFC Ltd was among the first financial institutions in India to receive an “in principle” approval from the Reserve Bank of India (RBI) to set up a bank in the private sector. This was done as part of RBI’s policy for liberalization of the Indian banking industry in 1994. HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995. As of March 31, 2026, the Bank’s distribution network was at 9,689 branches and 21,172 ATMs across 4,175 cities / towns as against 9,455 branches and 21,139 ATMs across 4,150 cities / towns as of March 31, 2025. 50% of the branches are in semi-urban and rural areas. In addition, the Bank has 14,400 business correspondents, which are primarily manned by Common Service Centres (CSC). The Bank’s international operations comprise five branch

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📌 Tech & Digital-Sr.Scrum Master (Bengaluru)
🏢 HDFC Bank
📍 Bengaluru