We are looking for a Back Office Sales Executive to manage customer enquiries, sales follow-ups and order coordination for an established industrial engineering products company.

The role is completely office-based and involves handling customers through phone, email and WhatsApp, preparing quotations, converting enquiries into orders and coordinating with internal teams for smooth order processing.

Role & responsibilities
- Handle sales enquiries through telephone calls, email and WhatsApp.
- Understand customer requirements and provide suitable product details and quotations.
- Regularly follow up with existing and potential customers.
- Convert enquiries into confirmed orders.
- Follow up with customers until the order is successfully received.
- Prepare and send quotations, order confirmations and sales-related communications.
- Coordinate with Sales, Accounts,



Dispatch and Production teams for order processing.
- Maintain accurate customer and enquiry records.
- Develop relationships with existing customers and identify repeat-order opportunities.
- Negotiate with customers and work towards achieving monthly sales/order targets.

Preferred candidate profile
- Excellent spoken and written English
- Solid communication and convincing skills
- Good follow-up and negotiation skills
- Comfortable handling customers over the telephone
- Ability to convert enquiries into orders
- Basic MS Excel / MS Office
- Good email communication
- Target-oriented and disciplined
- Ability to coordinate with multiple internal departments

Graduate candidates preferred.

📌 Back Office And Sales Executive (Mumbai)
🏢 Talent Corner HR Services
📍 Mumbai