Role & responsibilities
- Daily MIS preparation and reporting for BC/CSP (12 years of experience)
- Tracking CSP/BC data and following up on pending items.
- Handling email correspondence with the SBI team, branches, and zonal teams.
- Drafting official letters and responses.
- Coordinating daily with State, Zone, and Field teams.
- Following up regularly on pending cases.
- Gathering information and updates from CSPs/BCs via cold calling.
- Preparing Target vs. Achievement reports.
- Performing advanced Excel tasks (Pivot tables, XLOOKUP/VLOOKUP, MIS dashboards, etc.).
- Submitting daily and weekly performance reports to management.
- Tracking escalations and ensuring issue closures.
- Conducting branch, CSP, ZO (Zonal Office), and RO (Regional Office) visits.

Preferred candidate profile
- Experience: 1 to 2 years of experience in MIS preparation, reporting, or banking coordination roles (preferably within financial inclusion or BC/CSP networks).
- Education: Graduate in any discipline (Commerce, Business Administration,



or IT/Computer Applications preferred).
- Technical Skills: Advanced proficiency in Microsoft Excel, including data manipulation using Pivot Tables, XLOOKUP, VLOOKUP, and building MIS dashboards.
- Communication Skills: Robust written and verbal communication skills for handling official email correspondence, drafting formal letters, and cold-calling field partners.
- Coordination & Management: Proven ability to multitask and coordinate effectively across multiple levels, including State, Zone, and Field teams.
- Analytical Skills: Keen eye for detail to track data, handle escalations, monitor pending cases, and prepare accurate Target vs. Achievement reports.
- Mobility: Willingness to travel and conduct regular field visits to bank branches, CSPs, Zonal Offices (ZO), and Regional Offices (RO).
- Eligibility: Candidates must have prior work experience. Freshers are not eligible for this role.

📌 Business Correspondent Coordinator (Gwalior)
🏢 Srps Fintech
📍 Gwalior