Job Summary

The Lead Software Engineer is a key technical expert who solves challenging problems and influences strategic direction. They provide hands-on technical leadership in troubleshooting, diagnosing, and resolving customer issues, building and delivering solutions, and promoting good engineering practices across the team.
Role overview

This position reports to the Engineering Manager and is part of the Customer Sustaining Team of Engineering Department located in Bangalore and will be an on-site role.
Responsibilities
- Develop high-quality software solutions to address customer escalations and support incidents. Collaborate with team members and cross-functional teams to investigate and resolve defects, delivering enhancements that improve user experiences.
- Troubleshoot and diagnose complex technical issues using tools like Nslookup, Ping, Traceroute, Wireshark, Netstat, Telnet/SSH, GDB, VisualVM, JStack, and JProfiler, ensuring timely resolution and sharing learnings to prevent future issues.




- Work closely with Engineering and Customer Support teams to understand customer problems, provide updates, and enhance satisfaction. Perform root cause analysis, create, validate, and deliver patches or solutions to customers.
- Support recruitment activities and technical onboarding of new team members.
- Continuously develop skills, learn recent technologies, and contribute to team improvement. Establish and promote TDD/BDD strategies, Continuous Integration (CI), and Continuous Delivery (CD) processes within the team.
Requirements
- Educational Background Experience: Bachelors degree in software engineering, computer science, or related field with 8+ years of software development experience.
- Technical Troubleshooting Optimization: Proven skills in diagnosing and resolving complex technical issues, with a focus on security, performance, scalability, reliability, and memory management.
- Programming Frontend Expertise: Extensive expertise in Java (OOP, multithre

📌 Lead Software Engineer (Bengaluru)
🏢 DHR Holding India
📍 Bengaluru