Job Title: TPA & Office Coordinator
Department: Operations / Administration
Location: Hospital Branch-Safdarjung, Delhi, Guwahati , Bangalore
Employment Type: Full time
Budget: 25 - 30K

Job Summary

The Office Coordinator will be responsible for handling day-to-day TPA and insurance-related activities along with supporting branch operations and administrative functions. The role includes coordination of TPA/insurance processes, NABH documentation, financial counselling, pharmacy coordination, and occasional reception support to ensure smooth hospital operations.

Key Responsibilities

TPA & Insurance Coordination
- Handle insurance and panel patient documentation and coordination.
- Maintain records related to cashless approvals and claim processing.
- Coordinate with insurance companies and TPAs for patient cases.
- Ensure timely submission and follow-up of required documents.

NABH Documentation
- Maintain NABH-related files, records, and documentation.
- Support implementation and compliance of NABH standards.
- Coordinate with departments for required operational records.





Financial Counselling
- Guide patients regarding treatment estimates and billing processes.
- Explain insurance coverage and payment procedures to patients and attendants.
- Support billing and payment coordination when required.

Pharmacy & Operational Support
- Coordinate with the pharmacy team for operational support.
- Assist in maintaining stock records and internal coordination.
- Support overall branch administration activities.

Reception & Front Desk Support (Occasionally, as per operational requirement)
- Attend patient queries and coordinate appointments.
- Ensure smooth patient flow and proper communication at the reception.
- Maintain patient records and basic administrative data.

Required Skills
- Good communication and coordination skills.
- Basic knowledge of hospital operations and patient handling.
- Understanding of TPA/insurance processes preferred.
- Knowledge of NABH st

📌 Tpa Executive (Delhi)
🏢 Jeena Sikho Lifecare
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