Job Title: Team Lead - Remote Patient Care
Location: Chennai, India | Experience: 4-5 years | Education: Any Graduate (Healthcare/Nursing/Life Sciences preferred)

Role Overview
Coordinate remote patient care managing cases end-to-end, liaising with hospitals/consultants, and ensuring SLA & quality compliance.

Responsibilities
- Coordinate patient cases from start to closure; communicate with patients, hospitals & consultants
- Maintain accurate case documentation
- Schedule appointments & coordinate hospital resources
- Manage escalations and emergency cases
- Ensure SLA adherence and quality standards
- Prepare operational reports

Requirements
- 4-5 years in Healthcare Operations, Remote Patient Care, Medical Coordination,



or Customer Support
- Solid communication, multitasking & problem-solving skills
- Must be from science background
- Proficient in MS Office & CRM/Case Management tools

Key Skills: Patient Coordination, Case Management, CRM, SLA Management, Customer Service, End-to-End Case Coordination, Consultant/Doctor Liaison, Pharmacy Coordination, Data Privacy & Confidentiality Compliance, Critical Case Identification, Business Continuity Support, Empathy in Patient Handling, Ownership & Accountability.

📌 Team Lead (Chennai)
🏢 Homebridge To Health
📍 Chennai