LOCATION : ~PUNE~
Role : Engineer
Skill : Digital : IBM Watson Cognitive
Experience : 4-6

Role Descriptions: Provide Level 2 and Level 3 support for IBM Watson LIMS applications. Analyze| troubleshoot| and resolve production issues within defined SLAs. Perform root cause analysis (RCA) for recurring incidents and implement preventive measures. Monitor application health and proactively identify system issues. Handle service requests| incident tickets| problem management| and change requests. Configure and maintain Watson LIMS workflows| forms| templates| and business rules. Support system upgrades| patches| hotfixes| and environment migrations. Participate in deployment activities and release management. Develop and support custom scripts| reports| and integrations.
Essential Skills:



Hands-on experience with IBM Watson LIMS.-Experience in L2/L3 application support environments.-Solid knowledge of SQL and relational databases (Oracle/SQL Server).-Experience with incident| problem| and change management processes.-Understanding of application integrations| APIs| and middleware concepts.-Knowledge of Linux/Windows server environments.-Experience with ticketing tools such as ServiceNow| JIRA| or Remedy.
Skills: Digital : IBM Watson Cognitive
Experience Required: 4-6

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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