19 Aug
|
zizi,game
|
India
The Support Lead will manage the day-to-day operational support function for our
Anjouan-licensed white label online casino. This role is responsible for leading the player support team, resolving player’s issues, managing the platform's Backoffice/CMS tools, and ensuring a smooth, trustworthy player experience across our core markets.
The successful candidate will serve as the operational backbone connecting players,
payment providers, and the platform itself — overseeing a tiered N1/N2 service desk structure, with straightforward player queries handled at N1 and escalated payment, KYC,
and technical issues resolved at N2 — while balancing rapid issue resolution with strict fraud,
compliance, and KYC standards, especially given the payment friction common to offshore-licensed operators.
Pay: ₹70,000.00 - ₹190,000.00 per month
Benefits
- Work from home
Work Location: Remote
📌 Support Team Leader (India)
🏢 zizi,game
📍 India