Senior Databricks BAU Risk Application Support Lead

Gurgaon, Haryana, India

The role exists to ensure stable, secure, cost-efficient, and predictable operations (BAU)of the GRM application ecosystem connected to GDP (Global Data Platform), with a positive focus onDatabricksas the execution and industrialization engine. The role holder will act as production support lead(and operational engineering owner) across Databricks workloads, data pipelines, and app components, while contributing occasionally to strategic projects.

What youll be DOING

What will youressential responsibilities include

End-to-end BAU (Run)responsibility for the GRM risk tooling ecosystem leveraging Microsoft Azure / Databricks, including:
- Natural Event Platformapplication landscape (run + operational support)
- STECapplication landscape (run + operational support)

This role includes involvement in some punctual projects needing good Databricks skills.

You will report to be defined GRM Tech Owner / Run Manager).

What you will BRING

Were looking for someone who has these abilities and skills:





Required Skills and Abilities:

1) BAU / Run operations ownership (core mission)
- Own the day-to-day operational support for GRM GDP-connected applications (Natural Event Platform apps, STEC apps).
- Run incident management(triage, root cause analysis, resolution, post-mortems), including coordination with platform/provider teams where needed.
- Manage problem management: recurring issues elimination, reliability improvements, backlog prioritization for operational fixes.
- Ensure operational readinessfor releases: runbooks, monitoring, alerting, rollback procedures, support model/TOM alignment.
- Provide service reporting (availability, performance, incidents, SLAs/OLAs, trends) to GRM stakeholders.

2) Databricks engineering for production stability
- Operate and optimize Databricks Jobs / Workflows, notebooks, clusters, libraries, and scheduling patterns for production-grade reliability.
- Impleme

📌 Senior Databricks and Risk Application Production Support Lead (Gurugram)
🏢 AXA Global Business Services
📍 Gurugram