Job Title: Java Developer with DevOps
About the Company:
Our client is a leading IT Technology & Services Management MNC, committed to providing state-of-the-art IT solutions to a wide range of internal and external clients. They are dedicated to driving digital innovations in the insurance sector and are associated with a major insurance group in Germany and Europe. Operating in 26 countries globally, with a solid focus on Europe and Asia, the group offers a comprehensive suite of insurances, pensions, investments, and services utilizing advanced technologies such as Cloud, Digital, Robotics Automation, IoT, Voice Recognition, and Big Data science.
Location:
Hiranandani Garden, Powai. We welcome candidates who are open to relocating to Mumbai.
Experience:
5-8 years
Requirements
Role & Responsibilities:
Incident / Problem / Change / Service Request management
Service Level Management and Reporting
Extraordinary communication and coordination skills
Strong analytical skills
Steering and constantly improving the most efficient run model for IT applications
Taking responsibility for stable operations based on Service Management guidelines according to ITIL
Having in-depth knowledge and operational experience in setting up and further design service standards and processes as well as with the industrialization of global services
Collaborating and coordinating with AMS and other IT units as well as (business) stakeholders across different sections on a global level
Monitoring services according to Company, IT- and ‘Application Managed Services’ standards
Ensuring that products in your responsibility fulfil global IT Compliance, Security as well as Service Management standards.
Establishing and maintaining operational methodologies and processes in assigned area of responsibility and review them regularly for effectiveness and efficiency.
Acting as a multiplier and coach in the ‘Application Managed Services’ community of Service Managers and Application Support Sp
📌 IT Service Manager (Mumbai)
🏢 2COMs
📍 Mumbai