Designation: Student Success Specialist

Location: Jaipur

Budget: Upto 5.4LPA

Key KRA’s

- Demonstrate strong coordination skills in liaising with operations personnel from different centers.
- Establish and nurture robust relationships with regional stakeholders to ensure effective communication and collaboration.
- Proactively collect and maintain accurate student details from various centers, organizing information batch-wise.
- Ensure the integrity and confidentiality of the student database.
- Provide regular updates to regional governance managers and other business stakeholders on student-related matters.
- Generate and export detailed reports for each session, tracking attendance, and promptly share them with relevant stakeholders.
- Educate and guide students on program processes, ensuring a clear understanding of class schedules, tests, and other relevant information.
- Monitor student attendance and address any issues or concerns proactively to enhance overall student experience.
- Review the performance of trainers, ensuring that they meet established quality standards. 10. Implement corrective measures when necessary to enhance the overall quality of the learning experience.
- Demonstrate proficiency in MS Office tools, especially Excel and Google Sheets, to efficiently manage and organize student data.
- Exhibit strong communication skills, both written and verbal, through telephone, email, and face-to-face interactions with learners and stakeholders.
- Effectively manage and prioritize workloads, demonstrating the ability to work under pressure to meet deadlines without compromising quality.
- Efficiently manage training operations, including scheduling classes, aligning trainers, and maintaining batch progress reports.




- Ensure smooth coordination to optimize the learning journey for all students. 16. Maintain a comprehensive and organized matrix for all activities related to student success operations, ensuring clarity and transparency.

Key Responsibilities:

- Stakeholder Coordination:

a. Liaise with operations folks from various centers.

b. Build and nurture solid relationships with regional stakeholders.

- Student Database Management:

a. Proactively collect and organize accurate student details.

b. Ensure the confidentiality and integrity of the student database.

- Reporting and Updates:

a. Provide regular updates to regional governance managers and business stakeholders. b. Generate and export detailed reports for each session, tracking attendance.
- Student Guidance and Support:

a. Educate and guide students on program processes.

b. Monitor student attendance and address concerns proactively.

- Quality Assurance:

a. Review the performance of trainers and ensure adherence to quality standards.

b. Implement corrective measures to enhance the overall quality of the learning experience.

- Technical Proficiency:

a. Demonstrate proficiency in MS Office tools, especially Excel and Google Sheets.
- Effective Communication:

a. Communicate with learners and stakeholders through telephone, email, and face-to-face interactions.
- Workload Management:

a. Manage and prioritize workloads to meet deadlines under pressure.
- Training Operations:

a. Efficiently schedule classes, align trainers, and maintain batch progress reports.

b. Ensure smooth coordination to optimize the learning journey for all students.

- Activity Matrix Maintenance:

a. Maintain a comprehensive matrix for all student success operations activities.

Reach out to us on [email protected] for further details.

📌 Student Success Specialist (Jaipur)
🏢 Imarticus Learning
📍 Jaipur