JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through qualified growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Workspace Experience Enabler (Community Executive/Front Office Supervisor)

Work Dynamics (Integrated Facilities Management)

OVERALL ROLE

This position is responsible for creating “Delight” by breeding a Customer-Centric Experience for occupants of a large upscale modern office with the focus on providing outstanding Experience in the Workspace.



Incumbent will have a deep understanding of the Workspace and the surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the employees present.

Ideal Experience

Bachelor’s degree/ Degree in Hotel Management, business or other related field;

Experience of 1 - 3 years in hospitality – hotel & aviation Industry / Coworking spaces

Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements

Proficient in MS Office suite

Excellent communication verbal and written.

MAJOR RESPONSIBILITIES

Establish direct relationship with the employees working from the office

Single Point of Contact of employees working from office for issues resolution & workspace change within the premises

Respond and close all service tickets and feedbacks within defined SLA

Shares observations regarding any misalignment to defined guidelines for using office amenities f

📌 Workplace Experience (Mumbai)
🏢 JLL
📍 Mumbai