Career Category

Information Systems
Job Description

Role Summary

The AV Production Technician will support the planning, setup, operation, and delivery of high-quality live, hybrid, and virtual events across Amgen’s event spaces, auditoriums, control rooms, and digital collaboration environments. This role requires strong hands-on audio and video production skills, with particular emphasis on Dante audio workflows, NDI video workflows, streaming, webcasting, and virtual meeting support.

The ideal candidate is a collaborative, customer-focused technician who can work confidently in fast-paced production environments, support senior leaders and cross-functional teams, and deliver reliable, polished event experiences. This individual will partner closely with internal stakeholders, Customer Care and Experience teams, vendors, event owners and event coordinators to ensure every production is technically sound, well-executed, and aligned to business needs.

Responsibilities
- Support the end-to-end technical execution of live, hybrid, and virtual events, including meetings,



town halls, webcasts, executive events, auditorium productions, and large-scale campus events.
- Operate, configure, and troubleshoot AV production systems, including audio consoles, video switchers, playback systems, cameras, microphones, encoders, decoders, displays, and control room equipment.
- Manage and support Dante audio networks, including audio routing, device configuration, signal flow validation, monitoring, and troubleshooting.
- Manage and support NDI video workflows, including NDI-enabled cameras, encoders/decoders, routing, discovery, software tools, and network-based video transport.
- Provide technical support for streaming and webcasting platforms, including event setup, testing, monitoring, and live support.
- Support virtual and hybrid meeting technologies, including Webex, Microsoft Teams, and Zoom, ensuring robust audio/video quality and a smooth user experience.
- Serve in

📌 AV Production Technician (Hyderabad)
🏢 1074 Amgen Technology
📍 Hyderabad