About the team

slice is looking for a dedicated and customer-focused Video KYC Associate (Gujarati Speaking) to join our dynamic team. In this position, you will be instrumental in enhancing our customer onboarding experience by conducting video-based verifications. You will interact with customers through video calls-primarily Gujarati-speaking customers-ensuring accurate collection and verification of their identification documents while adhering to regulatory requirements. As a VKYC Associate, you will combine digital skills, operational knowledge, and solid customer interaction to deliver a smooth and compliant onboarding process.

About the role

Conduct Video KYC (VKYC) processes by performing customer identification through video calls.
Interact with Gujarati-speaking customers to complete due diligence checks and verify KYC documentation.
Deliver a high standard of customer service, ensuring customers feel comfortable throughout the verification process.
Demonstrate excellent video-based customer handling and communication skills.




Show a strong willingness to work in a digital onboarding environment.
Adhere strictly to internal control policies and ensure all activities comply with regulatory and legal standards.
Meet and achieve defined monthly performance metrics, including VKYC completion targets, productivity, availability, and handling efficiency.

What you will need

Bachelor’s degree in any discipline.
Fluency in Gujarati (mandatory) along with good proficiency in English and Hindi.
Excellent verbal communication skills.
Strong presentation and customer interaction skills.
0–2 years of experience in fintech, banking processes, video banking, or phone banking (preferred but not mandatory).
Flexibility and adaptability in a fast-paced, evolving environment.

Life at slice:

Life so good, you’d think we’re kidding

Competitive salaries. Period.
An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take c

📌 KYC Associate (Bengaluru)
🏢 Slice
📍 Bengaluru